General Terms

By placing an order with Woldorf Wholesale USA, you agree to the following Terms & Conditions. Woldorf Wholesale  USA,  reserves the right to update or modify these terms at any time without prior notice.

Address & Payment Verification Fees

To ensure accurate order processing and delivery, additional charges may apply in the following situations:

• Incorrect Shipping Address: A $10 fee may be charged to cover carrier address correction fees imposed by shipping providers such as FedEx or UPS.
• Incorrect Billing Address: A $10 fee may be charged if the billing address provided does not match the address associated with the payment method.
• Address Corrections: Any address correction requested after an order has been processed may result in a $10 administrative fee.

Shipping Charges

While we strive to ensure accurate shipping rates on our website, occasional system errors may occur. If an incorrect shipping charge is calculated during checkout, Woldorf USA Inc. reserves the right to charge the customer the actual shipping cost required to fulfill the order.

Returns & Exchanges

• All returns and exchanges must be initiated within 30 days of the original shipment date.
• Returned items must be unused, in new condition, and include all original packaging and accessories.
• Customers are responsible for return shipping costs unless the product has a verified manufacturing defect.
• A 5% restocking fee may apply to all non-defective returned items.
• For products with confirmed manufacturing defects, Woldorf USA Inc. will cover the reasonable return or exchange shipping costs.

Privacy & Cookies

Woldorf Wholesale USA,  may use cookies and similar technologies to enhance website functionality, improve user experience, and analyze website traffic.

Customers may update or modify their account information at any time through their account settings.

Communications

By creating an account or placing an order, you agree to receive essential communications related to your account, orders, customer service, administrative updates, and company announcements. Promotional communications may be managed through your communication preferences.

Policy Updates

We reserve the right to modify these Terms & Conditions and related policies at any time. Significant updates may be communicated through email notifications or prominent notices posted on our website.

Website Security

Our website utilizes industry-standard security measures and payment processing systems designed to comply with applicable PCI security standards for the protection of customer information.

Pricing Disclaimer

We make every effort to ensure that product information, descriptions, and pricing are accurate. However, errors may occasionally occur. Woldorf Wholesale USA. reserves the right to correct any errors, update pricing, and cancel or modify orders affected by pricing inaccuracies.

Product Safety Disclaimer

All products sold by Woldorf USA Inc. are manufactured with quality materials and workmanship to help reduce the risk of injury during training and competition. However, no protective equipment can guarantee complete protection against injury.

By purchasing and using our products, customers acknowledge and accept all risks associated with combat sports, martial arts, fitness training, and related activities. Protective equipment may lose effectiveness over time and should be regularly inspected and replaced when necessary.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Woldorf Wholesale USA.
Phone: +1 (732) 499-9494
Address: 68 Mayfield AVE Building 443 Edison NJ 08837